My computer can be connected directly to my Motorola SURFboard cable modem via either USB or Ethernet - however, no internet connection can be established with either... only once BOTH cables are connected at the same time can I access the internet. Please Help!
I also wanted to use the Ethernet connection, so chose to do so on the first installation attempt. This failed, so I tried again with the USB instead. When this also failed, I tried both cables together out of curiosity and even though neither installation attempt had been successful in communicating with my Modem, I now have a connection.
Could it be some kind of conflict with a Network connection or my USB Printer/Scanner?
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