Burner Problem

  daveac41 09:50 07 Jan 2010

My DVD Burner has developed a strange problem. When burning is complete, either in Nero or DVD Fab, the program indicates that burning has completed, but the discs are unplayable, AND the disc contents are shown as a series of dashes, not the names I have chosen.
Any ideas please?

  Technotiger 10:01 07 Jan 2010

Hmm, not come across this one before - but at a guess, I would suspect that your DVD ROM Drive has developed a fault, or at the very least that the DVD Lens needs cleaning.

  Technotiger 10:04 07 Jan 2010

PS - if it had only happened in one of the mentioned programs, I might have suspected a corrupt program needing to be re-installed, but as it has been the same with two different programs that is why I suspect the Drive itself.

  daveac41 10:28 07 Jan 2010

Thanks Technotiger, I was afraid of that. I've tried uninstalling the drive via Device manager, and rebooting, but that made no difference.

  Technotiger 10:30 07 Jan 2010

Then I guess it means a new drive is in order!

  woodchip 10:34 07 Jan 2010

does it read okay?

  woodchip 10:36 07 Jan 2010

You could also see try a Firmware update for the drive if there is one

  daveac41 10:44 07 Jan 2010

Thanks Technotiger & woodchip. I'll try that. I actually have two burners and they are both performing like that!!

  jack 10:54 07 Jan 2010

sometihng more fundamental than a brocken drive.
try 'rattling' all the ribbon data cables for starters.
Wh en uninstalling software use either the softwares own unistall function or one of the free ones such as click here

or go to

click here

or even Ccleaner
for a total uninstall aand cleanup

  GaT7 10:55 07 Jan 2010

I don't think 2 optical drives can fail like that - unless it is a coincidence!

Can you try burning with the drives in another working computer? G

  woodchip 10:56 07 Jan 2010

Yes it does sound like Faulty Ribbon or Motherboard Dry Joint

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