bt voyager 2100 configuration problems

  WOMAN HEAD 14:34 21 May 2006

I recently re-formatted my laptop and now i can't use my wireless router. The connection is fine and the status on the click here is 'ready to connect' but when i enter my user name and password it wont connect. Anyone

  Mad Mick 18:35 21 May 2006

Can you set the router up by using the ethernet cable. That should be your first task, then make sure the wireless facility is enabled on the laptop (on my Dell Inspiron 9300 the key combination Fn F2 enables the wireless function).

  Hertz Van Rentyl 18:53 21 May 2006

Can you do anything in the "advanced" setup or is the laptop not talking to the router. Is your username and password absolutely correct.

  Hertz Van Rentyl 19:06 21 May 2006

Your username is not the same when you try to connect,there is something like "dslaccess" or some such words together with ISP reference, you should have the log on details from your ISP when you signed up.
example [email protected]

  WOMAN HEAD 19:12 21 May 2006

the laptop is talking to the router ok and the signal strenght is excellent,but I cannot remember the username and password ,I have spoken to my isp who went through the usual checks and advised I now have to ring wireless router helpdesk...........its closed today and open mon-fri 8am-6pm

  Hertz Van Rentyl 19:28 21 May 2006

Probably be OK when you lob in the right info, anyway good luck.( if you can find your documents it will be in there somewhere)

  Mad Mick 20:15 21 May 2006

Who is your ISP? I am with BT Broadband and my sign in name is [email protected] where my is your first name and name is your surname.

  Mad Mick 20:18 21 May 2006

Forgot to say BT Broadband do not use a user name.

  alan9900 20:48 21 May 2006

long time ago now but dose "admin" username and "admin" password ring any bells

  Mad Mick 21:15 21 May 2006

Had a senior moment during my last post. It should read "BT Broadband does not require a password, just a username.

  lenc 19:10 22 May 2006

You can reset the router to the original factory settings by using a paperclip to push in the small hole on the back (while it is switched on). You then go through the original setup. The Quick Start guide should help with this and BT should be able to give you any original ISP specific details you've forgotten. Remember that all settings, network name, WEP/WPA key, MAC list, etc. will be lost.

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