BT Internet

  Severn Bore 11:06 04 Feb 2005
Locked

A friend has just gone onto BT Internet and cannot get the emails working. He has no trouble with accessing the Internet (although it is incredibly slow, even for dial-up).
He has tried using the Outlook Express setup wizard on the BT Openworld site, but this has not made any difference. His settings show as [email protected] for both incoming and outgoing mail.
Whenever trying to Send/Receive he simply gets an error message ending in:
Port110, Secure (SSL) No, Socket Error 11001, Error No 0x800ccc0d.
Having wasted time on the BT helpline (in Bangalore?!) has anyone any ideas please?

  ACOLYTE 11:11 04 Feb 2005

The mail settings should be

mail.btinternet.com

for both out and incoming.


not

[email protected]

  Severn Bore 12:22 04 Feb 2005

Hi Acolyte,
In my enquiry I should have typed mail.btinternet.com and not included the @, but thanks.
Andrew
Severn Bore

  ACOLYTE 13:32 04 Feb 2005

Ok lol,well maybe then the ports are set wrong my out going is set to 25 and incoming 110 it also may be that if he has any AV software that checks his emails this to may need setting up as they somtimes use different ports to the default ones.

This thread is now locked and can not be replied to.

Elsewhere on IDG sites

AMD Radeon Adrenalin release date, new features, compatible graphics cards

Indie publisher Canongate’s top 10 book covers of 2017

New iMac Pro release date, UK price & specs rumours

Tablettes Amazon Fire : quel modèle choisir ?