Dell XPS 13 9370 (2018) review
Hi there, I've tried looking through various forumboards for assistance to my problem for a loooong time now without success.
The problem is, my broadband connection seems to disconnect/hang up when I start a steam game. (Fallout 3, Modern Warfare 2 etc) It only seems to do it once, then it will reconnect then I can play as normal until I restart my pc or steam. I'm playing on a desktop PC and I'm wired to the homehub, and my brother who is playing on a laptop wirelessly, has no problems at all and doesnt cause disconnects.
It doesnt just disconnect me when I try to play games, it will actually kill the connection for everyone when I start a game.
Here are the details of my line
Uptime: 0 days, 0:15:16
Modulation: G.992.1 annex A
Bandwidth (Up/Down) [kbps/kbps]:448 / 8,096
Data Transferred (Sent/Received) [MB/MB]:5.68/68.86
Output Power (Up/Down) [dBm]:12.0 / 13.5
Line Attenuation (Up/Down) [dB] 5.5 / 14.0
SN Margin (Up/Down) [dB]:22.0 / 7.5
Vendor ID (Local/Remote):TMMB / TSTC
Loss of Framing (Local/Remote):0 / 0
Loss of Signal (Local/Remote):0 / 0
Loss of Power (Local/Remote):0 / 0
Loss of Link (Remote):0
Error Seconds (Local/Remote):0 / 0
FEC Errors (Up/Down):0 / 11
CRC Errors (Up/Down):0 / 0
HEC Errors (Up/Down):0 / 0
Line Profile: Interleaved
If you need anymore information dont hesitate to ask, [email protected].
Thanks in advance for any assistance you can offer and I eagerly await any response.
Well, sure thats what I thought would fix the problem, alas, it hasn't.
Since I run my games through steam the only application/game category there is 'Steam games' which I assume should cover them all.
But starting up fallout3 and MW2 etc still causes the homehub to reset.
I tried looking for a category in application sharing for Games for Windows Live but there wasn't one.
Any further suggestions?
Sorry - but I am not sure what else to suggest at the moment. I thought that might have done the trick for you. The only thing I could suggest is that you contact BT to see if they can help. Contact them via your BT HomeHub -
Home Page - HELP. They MAY be able to suggest something.
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