bt desktop help cant complete download

  jack O'lantern 10:38 17 Dec 2010

because it says I need IE6
In fact I have IE7
So do I move forward or back?

  gengiscant 11:09 17 Dec 2010

A few more details would be good, is this what you are trying to download?click here
Do you get a specific error message?
Why have you not upgraded to IE8?
What is your operating system?

  jack O'lantern 14:38 17 Dec 2010

I had not upgraded simply because my browser of choice is FireFox
The 'error' message simply says whay I wrote 'cannot complete installation because it needs IE6
Ihave/had 7
on your advice I am upgrading to 8
but thats is not the question is it.

  jack O'lantern 15:16 17 Dec 2010

sometihng to do with 'encyption' sometihng or other not being there.
nevwe mind I'll fumble on.

  gengiscant 15:29 17 Dec 2010

Is, whatever your operating system is, fully upto date?

  jack O'lantern 17:42 17 Dec 2010

Asuptodate as it going to get I guess

  rdave13 17:50 17 Dec 2010

Try setting your security settings to default in IE. Tools- internet options- security tab- default level tab.

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