bt broadband problem HELP

  kench 14:29 23 Dec 2008

Keep losing my wireless broadband connection on my Acer laptop think ive tried nearly everything there is to try!

  MAJ 14:34 23 Dec 2008

Describe your setup, kench, router involved? Does it connect okay if wired to the router? How far from the router have you tried the wireless connection? OS on laptop? Are there other computers connecting to the same network, if so, how, wireless, wired?

  User-1229748 14:36 23 Dec 2008

also if you can post the things you have tried :o)

  kench 14:47 23 Dec 2008

connection on and off all the time,also have the bt home hub connected(wired) directly to my desktop pc
even got the laptop next to my bt home hub
laptop os 'vista' desktop 'xp'
tried windows diagnostic and bt diagnostic
evan posting this on my desktop

  User-1229748 14:52 23 Dec 2008

you could try running internet explorer with no add ons to see if one of them is causing problems.

  MAJ 15:08 23 Dec 2008

First thing I would do is get your hands on a USB Wireless Adapter, maybe borrow one from a mate, see if the connection improves using that. Does the problem occurr when you try to connect to another wireless signal, maybe at a mate's house for example?

  rawprawn 17:06 23 Dec 2008

Try Resetting the BT Home Hub using the little Reset Button on the side.
That will put it back to factory defaults.

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