I find B.T fine,,, when it's working,,,,, but customer service leaves a hell of a lot to be desired, actually none existant at times. Was considering V21,,,, till now,,,, I can't even access their site !
I find BT very good, when I had to phone support even though the department that I really needed wasn't answering the phone, the person who I speak to (dave) asked what the problem actualy was, and from his own eperience could sort me out any way.....
Sadly I don't have the advange of telewest or any other comapany that provide cable television as well in my area so I can't comment on that part.
But it does sicken me, I get all the adverts on the telly about combaining telly/BB/phone service at a good rate..... :-((((