bsod on windows 10 on acer aspire

  brian1234 11:41 12 Jun 2017

hi,i have a acer aspire laptop.i opened it the other day and blue screen came on with code critical service opened up offline defender which went off at what seemed the end of the scan.the whole process then repeats itself cycling endlessly.the taskbar or anything is unaccessable throughout the whole process.the only thing that works is the power button.tia for any info,brian.

  Fruit Bat /\0/\ 17:34 12 Jun 2017

Power on then off after 5 seconds

repeat 3 times and on fourth attempt it should boot to the repair options

you could try a start up repair from there but I suspect you may have to do a Reset and follow the prompts to reset and save data.

  brian1234 20:16 12 Jun 2017

hi,tried that,no joy,just the same old cycle.

  Fruit Bat /\0/\ 20:40 12 Jun 2017

then download a windows 10 boot media to USb and boot from that to do the repair

click here

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