Broken link

  unitedman 20:03 13 Apr 2010

when I switch my computer on or when it has been on a while I get the error "Oops! This link appears to be broken.
Can any one help please?
I have a PC with windows vista on it

  bremner 20:10 13 Apr 2010

have a look at this and see if it helps click here

  unitedman 21:18 13 Apr 2010

tried that, it worked for 10 minutes or so then went to the broken link again

  unitedman 21:24 13 Apr 2010

does does a green/gold icon with my heritage have anything to do with this?

  Sea Urchin 22:35 13 Apr 2010 is a family tree/history program -

click here

  unitedman 10:48 15 Apr 2010

Problem still exists . Still get a broken link error and need to reboot computer , can anyone help me please

  Woolwell 11:09 15 Apr 2010

How are you connecting to the internet - wired or wireless and which router and ISP? It is possible that your connection is dropping.

  Woolwell 11:10 15 Apr 2010

Which browser too?

  unitedman 11:35 15 Apr 2010

PC is connected by wire --ISP is BT--How do I find out which router and browser I am using?

  Woolwell 12:08 15 Apr 2010

I suspect that you are using IE.

Try the suggestions in this link click here firsts answer methods 1 and 2.

  unitedman 07:26 23 Apr 2010

Thanks woolwell. Tried this but after 25 minutes the same error happened , Have done steps 1 & 2

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