My new laptop has windows vista (against my better judgement but none of them had XP) and I'm having problems already!
I have broadband from Trilogy and my "BT Voyager 105" modem worked fine on my old laptop but it isnt compatable with vista. So I bought a new modem at great expense, a netgear one, and it still wont work. Sometimes it appears to go through the right processes although it takes a very long time and all the lights are lit on the modem but it tells me that it cant connect to the internet. Other times the disk throws a strop and I get an error message. I dont think that it's actually properly installed yet but I'm not sure. There's no icon on the desktop or new programme listed.
I will phone trilogy and ask their advice but I cant do that till tues. Any help before then much appreciated! thanks :)
You need to plug the ethernet cable into your router and the PC and then connect to the phone line, then type click here into your browser. If asked for username and password the defaults are "admin" and "password".
You should be presented with a wizard which will take you through setting it up.
You could try resetting the router by powering it up and sticking a pin or similar in the little hole at the rear. Once it has reverted to factory set up you can start afresh. If this doesn't work the router could be duff.
We took the modem back to the shop and it worked in there. So it's not duff but I think I need to try another one as my next step unless you guys can suggest something else? What alternative modem could I try?