Broadband speed

  JaneAttwood 09:55 22 Mar 2010
Locked

I have tested the speed of my broadband and it says download 0.56Mb/s and upload 0.19 Mb/s.

What does this mean? Is it slow or fast?

  john bunyan 10:02 22 Mar 2010

What is your arrangement with your ISP? The speed you quote is very slow, more akin to dial up than broadband. Typically people with "Up to 8Mbps" only achieve 2 to 6Mbps downloads, depending how far you are away from the exchange, how many users are on the same "circuit", the time of day and other factors.Do let us know your ISP and contracted speeed.
I use speedtest.net to check the speeds.

  JaneAttwood 14:00 22 Mar 2010

Tiscali 256Kbps - contract dated 2004 paying about £17 per month.

Shall i change? If so, to whom? will it be complicated?

  john bunyan 14:28 22 Mar 2010

Tiscali are now owned by Talk Talk. I persomally will not sign up for a year's contract because if you want to change they will make you pay the whole year. If I were you I would contact Tiscali to say that this old contract at .265Mbps is totally out of date, and will they, without a new contract put you on to, say, "Up to 8 Mbps". If they won't there is lots of advice here on suppliers. I am still on Pipex, another Talk Talk susidiary, and would change to Zen, which came top in the "Which" report, with a UK based office, and a rolling monthly contract. Others here will suggest cheaper solutions but only if you sign up for much longer. Do check as aboove and see what notice you need to give if you want to change.You have to request a MAC (a code) which you give to the new supplier.

  john bunyan 14:34 22 Mar 2010

Also have a look at other threads like this:
click here

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