Broadband router problems

  longbelly 14:56 15 Jul 2007

For the first seven months my BT Broadband was blistering good, but the last six months I have had connection problems. After a number of calls to the helpline, the line faults and other problems have been solved.

I still lose the connection on a regular basis and have to reboot. After much deliberation and a process of elimination, I suspect that my BT Voyager 210 router may have developed a fault. I am considering purchasing an identical 210 router and swapping them over. Is this just a straightforward swap or is it more complicated?

So far as I can tell there are no problems with my computer which runs with Windows XP SP2 and because there is no Ethernet, the router is connected via a USB lead.

  LastChip 15:30 15 Jul 2007

the first thing I would do is but an Ethernet card and pop it in the computer (assuming you have a spare slot).

Generally speaking, broadband is inherently more stable via Ethernet, than via USB and the cost these days is minimal.

Having said that, if you feel you should replace your router, the process is simply one of swapping the router and setting up your connection.

  rawprawn 15:31 15 Jul 2007

You should have no problem changing to any usb connected router you choose to buy.

  Andy1991 15:31 15 Jul 2007

Should e fine, I use BT and have a 210, and i swap them over with another one i still have regularly. But when i get connection problems i just turn it off at the back and then on again.

All u have to do is take the wires out the back of the router, then connect the nw one to the wires.

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