Broadband re-installation problem (talktalk)

  sail&fish 18:48 06 Dec 2006

My talktalk broadband has been working fine however I have had to replace my hard disk and reinstall XP.

I reinstalled talktalk from the CD however it would not connect to the network. After contacting the help desk (India) I manually inserted my username and password in the control panel internet options.

My broadband now connects but is continuously uploading at around 280kbs; what it is uploading I do not know. The down load is at about 44kbs with the occasional spurt at 100kbs.

Any ideas what the problem might be?

  howard64 20:52 06 Dec 2006

have you tried to completely uninstall the talktalk modem and software and then after a reboot to clear everything insert the cd and do a clean install. So far having had tt broadband now for 3 weeks it is working ok [only 3 months wait to get it] If you have another modem install that and just enter your phone [email protected] and password and it will work. You do not have to have their modem or use the cd. with my 2 pcs 1 has the tt modem but the other has my previous modem both work fine.

  Dipso 21:08 06 Dec 2006

Re: the you have a software firewall installed?

  sail&fish 23:21 06 Dec 2006

I got it working tonight. Could not run the installation CD but entered in the user name and tel number. It also appeared that I must have got a virus as I was updating XP before I had updated virus definitions on my Norton 2004. Tonight I did it the other way round. Whilst downloading XP last night I picked up a few viruses which appared to have been changing the Explorer security settings.

thanks for help

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