My father has recently signed up for broadband, and very nice it is too (I'm not envious...).
He has a problem with it, though. When he opens Outlook Express, his BB disconnects itself. And then again each time he sends/receives mail. It's easy enough to reconnect each time, but it would be nice not to have to.
Oh, and the little "connected" icon in the taskbar at the bottom of the screen (the one that looks like two tellies) remains there, but with a red cross over it. So, as I type, there are two versions of the icon visible--one with the red cross on it, left when I just started OE and the BB subsequently disconnected, and another without the red cross, which appeard when I reconnected. Surely that little icon usually disappears?
I've checked the settings in OE under tools/options/connection, and the box marked "hang up after sending/receiving" is not checked, so it's not that.
He still has his dial-up connection in place on his computer, although he doesn't use it any more. Would that cause a problem? He's anxious to keep it so that he can keep his old email address live by dialling up every few months or so, for a while at least, until everyone he knows is using his new email address.
Matt, my father needs to be able to still use dial-up from time to time: his BB ISP is Tiscali, his dial-up ISP was Wanadoo, so if he doesn't keep dialling up every now and then his old email address will die. If I delete his dial-up modem settings then won't that stop him being able to do that? Sorry to be dense.
Tiscali requires that you take out a new e-mail address when signing up for broadband. Those who use its dialup services are given a PAYG account to collect e-mails from the previously used e-mail address.