Broadband connection, speedtouch 330

  Laser157 07:01 29 May 2003

I have 2 of these modems on two computers using same drivers. Obviously I only use one at a time.
About one time in 5 log-in fails. After that I get a message that there is no dialtone and cannot connect. Unplugging USB connector and rebooting modem (or rebooting machine) always solves it. Both machines behave identically, but one is a P11 and Intel chip running W98se the other AMD 1500XP and VIA with WinMe. Once connected, no problems. Anyone else had this?

  Laser157 18:37 29 May 2003

First post I've made with zero replies! As I have 2 systems and modems with the same problem, can I really be unique?

  Djohn 19:08 29 May 2003

click here Is this a similar problem? J.

  Laser157 19:33 29 May 2003

Thanks for responding Djohn. I don't think it's the same problem as one of my machines has no VIA chips in it and the one which does have a VIA chipset functions faultlessly when it's connected.

  -pops- 19:56 29 May 2003

How are these modems connected to the telephone line? Are you using a splitter box or is only one plugged in at a time?

If you are constantly changing the plugs around, look out for worn cables/connections. Those weeny plugs aren't intended for constant moving.

  Laser157 20:06 29 May 2003

Thanks pops. I only use one at a time and generally leave the phone sockets connected. In fact the problem was there on the first machine before I started using the other on Broadband.

  noddy 1 20:12 29 May 2003

Hi All<P> I Have a dell with an intel MB,Speedtouch 330, i sufferd the same problem, It turns out that the modem is drawing too much power from the on board USB ports
The cure is to fit a PCI USB card, the one i use has 4 USB 2.0 ports with a VIA chipset, Cost £15.00 at local computer shop

Result, Problem solved

  Laser157 20:31 29 May 2003

Thanks noddy 1. I'll give that a try, but it uses up my last PCI slot on my main machine.

  Laser157 07:24 16 Jun 2003

I've started this one up again, because I got a USB2 card, but still have the problem. I can always logon to Broadband first time if I do so soon after the machine boots. However if I leave it for say 30 minutes it often won't work until I unplug the USB connector and re-initialise the modem. Then it always works. I admit it's not a big problem as I now have front USB sockets, but it would be nice to resolve it if I can. Any ideas?

  lyntwyn 15:16 14 Jul 2003

I have a somewhat similar problem with my speedtouch 330 modem in that I only have problems connecting after recovering my PC from standby mode. I get the message"dial up networking cannot start. restart your computer, and then try again.if the problem persists, re-install dial-up networking". If I retart my PC i connect without problem. I have a feeling that this is possibly a conflict with WIN98

  -pops- 15:23 14 Jul 2003

You would be better starting a new thread for this.

As this one has been ticked and closed, it won't get so many people looking at it therefore, less replies.


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