Britannia Ready Ref Encyclo

  [DELETED] 15:37 08 Nov 2003

Received this CD from PCA on renewing sub. Won't run - says unable to initialise. Have e-mailed Focus Multimedia support twice and received automated acknowledgment, but nothing more.
Anyone met this problem?

  [DELETED] 15:55 11 Nov 2003

Should be ok now. Replacement CD-ROM being sent by PCA

  [DELETED] 16:12 16 Nov 2003

If anyone comes across this problem with the CD-ROM from PCA on renewing sub, I sent two e-mails to the Focus support address. Got an automated acknowledgment each time, saying in so many words they would respond promptly, but nothing ever came. Eventually found the answer on the Britannica site: had to reload Quick Time from the CD and all well now.

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