blue shield

  jon2 18:03 12 Jul 2008

I keep getting a blue shield appering on my task bar saying that I have recently updated and require an automatic restart, although it do's not go into a restart I cannot use the internet, my modem is working fine all the lights lit up that should be, I have checked my connection in the control panel and that seems fine, all I get is blank screens in my browser and my email can not connect. the blue shield say's its microsoft, any idea's anyone.

  Fruit Bat /\0/\ 18:24 12 Jul 2008

Are you using ZoneAlarm as your firewall?

A MS update has caused problems with ZA.

  jon2 18:46 12 Jul 2008

yes I do use zonealarm

  jon2 18:51 12 Jul 2008

also when I have had updates in the past the shield is yellow

  jon2 10:20 14 Jul 2008

many thanks for your help, it was Zonealarm, I have now downloaded the new version and cured the problem.

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