blue screen+ virus

  toonfireman1746 13:51 17 Nov 2009

I am having some problems.

first I got a blue screen saying "page fault in nonpage area" I was advised to run auto fix file system, after this the computer booted up ok.
It is very slow so I went to remove all the cookies it said I could not admin use only. my VS bit defender says everything is, but I can not open it?or run it,I have run my spydocter that is clean
I am begining to think I have an infection any suggestion would be a great help.
I am using my lap top to do this

  rawprawn 14:09 17 Nov 2009

can you run your spydoctor (I think you mean PC Tools Spyware Doctor) in Safe Mode?
Keep tapping F8 to get into safe mode.

  rawprawn 14:10 17 Nov 2009

Should also have added run a scan with your Anti Virus program in safe mode as well.

  birdface 14:16 17 Nov 2009

See if you can update and run the free version of malwarebytes in safe mode.

click here

  toonfireman1746 14:44 17 Nov 2009

I have tried to run my AV it says admin will not allow
I have tried down loading superantispy which did but the same message comes up administrator has blocked this action when I try to run
I am in safe mode you get the option when in safe mode to use admin I am in that.

  birdface 14:57 17 Nov 2009

In user accounts are you the administrator.Are you running XP or Vista.

maybe try here
If it will not update just run it as normal.

  toonfireman1746 15:59 17 Nov 2009

running xp

  toonfireman1746 16:06 17 Nov 2009

I have down loaded the reimage it down loads ok and scans but then goes to a white screen with nothing on?

  birdface 16:21 17 Nov 2009

If you mean Cure It.Try it in safe mode.

  toonfireman1746 16:43 17 Nov 2009

I can only get on the thething in safe mode.

there is nothing on the screen just a blank page after the scan

This thread is now locked and can not be replied to.

Elsewhere on IDG sites

Dell XPS 13 9370 (2018) review

The art of 'British' pulp fiction

Best password managers for Mac

TV & streaming : comment regarder le Tournoi des Six Nations 2018 ?