spender37 02:12 30 Nov 2005

Hi, Please can someone help as I am fed up taking p.c. back to seller and him charging me for removing viruses but I am still getting the same problems ie. blue screen shutdown with the driver irql not less or equal. P.C. was in for 8 days and he said he had it running with several pages open on net and it didn't happen to him once, I am also having a problem with the browser (btyahoo or Internet Explorer) encountering a problem and having to close then it can take 5 or 6 attempts before you can surf ( this happens after surfing only 5 or 6 pages , usually ebay but does happen on other sites also,
Thank you

  Chegs ®™ 02:27 30 Nov 2005

Disable the option to "Automatically reboot" Right click My Computer, go to the advanced tab, click "Startup and Recovery" and uncheck "Automatically reboot".

My experience with the IRQL_NOT_LESS_THAN_OR_EQUAL BSOD has been wide and varied. Windows knowledge base suggests that this is because of two modules trying to access the same IRQ. This error will appear more when using resources that share the same IRQ, i.e. a sound card and video sharing same IRQ will crash system during games and other programs that use these devices more frequently and intensively; where as, running Word or Excel will not show an error. From what I gather, this problem DOES have to do with IRQ's -rather IRQ levels. Possible situations that cause this conflict would be:
1. Installation of Roxio products (EZ-CD creator, Video Pack 5.0, etc.) Possible BIOS (aka device drivers) conflicts include: acpi.sys (Advanced Configuration and Power Interface) and ntfs.sys (NT File Structure).
2. Setting CMOS settings incorrectly. Look for PnP OS options, and try to free up IRQ's for windows to use. Disable COM ports if you do not need them. Try setting OS to PnP. Also, try switching physical locations of interface cards. (The AGP slots in most motherboards share an IRQ with the slot next to it.)
3. Use of programs that tax system resources. In my case, Pulldown.exe (deals with video encoding), Uudecode.exe (used to combine binary newsgroup posts.), and other DVD tools during the creation of VOB's.
4. Bad RAM. Although this is a very rare occurrence, in my experience, it is very possible that bad RAM can cause this error. I have never received a DIMM that was faulty (In 15 years), but I don't buy cheap DIMM's either. A colleague of mine says that he corrected this problem after replacing a suspected bad DIMM.
5. Installation of a new device that has not been properly configured or doesn't have the correct driver installed. Try freeing up some IRQ's for the OS to use in the CMOS. Disable COM's and try to reproduce the error.
6. Corrupted page file due to improper shut down or BSOD. In XP, Right-click on "My computer", select "Properties". Then click the "Advanced" tab, click "Settings" in the "Performance" area and another window will appear. Click the "Advanced" tab. In the "Virtual Memory" section click "Change" button. If you have a custom setting write these numbers down, then tick the "No Page File" button. Click ok-ok-ok. Then reboot the system. Repeat the process except correct the window to reflect your original settings reboot again. Sometimes this will temporarily correct the error.
Please continue to test and change system setting (as much as you feel comfortable with) until we can reach a final solution to this problem. Don't tip-toe around suspect programs because they crash, continue to use them and find solutions so we can put an end to this problem.
From here. click here

  Chegs ®™ 02:30 30 Nov 2005

How to Gather Information After a Memory Dump in Windows XP
click here

Download Pstat here
Pstat.exe: Process and Thread Status
click here

  Fruit Bat /\0/\ 12:37 30 Nov 2005

click here

  SURVEY 14:01 30 Nov 2005

I had the same problem with a new Mesh PC approximately 12 months ago. It came pre-loaded with Pinnacle software that proved to be unreliable. The problem did still continue to a lesser extent when this software was removed and Mesh eventually (after saying it was a drive problem, then a software problem etc etc) traced the problem back to the motherboard. mehs did replace the computer. On addressing this blue screen event to this forum, the wise guys on the forum poiinted to the motherboard and they were right! Aren't they always!

  spender37 22:47 04 Dec 2005

HI, Thanks everyone for your help but i haven't fixed this problem yet guy I bought p.c. from telling me its a modem problem so i bought a new one but problems still arising so have now connected p.c to old tower with old modem and all othe stuff incl. printer etc to this tower and not getting problems.
I am however having problems with this one but only that i can't rempve MCAFEE ANTI VIRUS, i had deleted everything about mcafee but stupidly without uninstalling it I have gone into add/remove programmes and C drive and tried to delete files that way but without success please can someone help,

  spender37 22:48 04 Dec 2005

Hi another query , can viruses get into p.c. when you have anti-virus installed, I was using Kaspersky,

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