blue screen

  toonfireman1746 16:41 06 Oct 2008

Having trouble with daughters computer, it keeps going to a blue screen, it says to run CHKDSK/F, but it will not allow me to open in safe mode.
There as been some drivers loaded recently for a new printer but it has worked since this was done.

  Fruit Bat /\0/\ 17:08 06 Oct 2008

Repair XP by replacing corrupt files

sfc /scannow

in the run box, press enter and let system file checker find and replace missing / corrupt file in windows and explorer.This will take awhile to complete and you may be asked for the CD to be in the drive if windows is not preinstalled on the hard drive.

sfc /scannow problems
click here

  toonfireman1746 17:11 06 Oct 2008


but it will not allow me to open the computer so how do I run sfc /scannow,

  birdface 17:22 06 Oct 2008

Maybe unplug your printer and anything else connected to the usb slots.And then try again.Worth a try.

  toonfireman1746 17:26 06 Oct 2008

the only thing plugged in is the screen

why does safe mode no work

  Halmer 17:33 06 Oct 2008

held the f8 key down whilst booting?

  toonfireman1746 17:38 06 Oct 2008

yes I have tried this and it comes up on to the right page but when I choose safe made and press return it goes to blue screen

  birdface 17:51 06 Oct 2008

Safe mode.Keep tapping F8 as the computer starts.And with a bit of luck maybe last good configuration will work.

  toonfireman1746 17:56 06 Oct 2008

I have tried this the last good config goes to the blue screen,
why will it not load to the safe mode?

  Fruit Bat /\0/\ 18:07 06 Oct 2008

OPTION 2 - Repair XP by install over the top of existing system

1. Boot the computer using the XP CD. You may need to change the boot order in the system BIOS so the CD boots before the hard drive. Check your system documentation for steps to access the BIOS and change the boot order.

2. When you see the "Welcome To Setup" screen, you will see This portion of the Setup program prepares Microsoft Windows XP to run on your computer:

To setup Windows XP now, press ENTER.

To repair a Windows XP installation using Recovery Console, press R.

To quit Setup without installing Windows XP, press F3.

3. Press Enter to start the Windows Setup.

To setup Windows XP now and Repair Install , press ENTER.

DO NOT choose "To repair a Windows XP installation using the Recovery Console, press R", (you Do Not want to load Recovery Console).

4. Accept the License Agreement and Windows will search for existing Windows installations.

5. Select the XP installation you want to repair from the list and press R to start the repair.

6. Setup will copy the necessary files to the hard drive and reboot.

Do not press any key to boot from CD when the message appears.

Setup will continue as if it were doing a clean install, but your applications and settings will remain intact.

Repair XP
click here

  toonfireman1746 18:19 06 Oct 2008

hi thanks
the computer is a dell it was pre loaded on to the hard drive?
so i have no disk

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