Blue screen

  1st spring 19:35 24 Sep 2008

I am asking on behalf of a friend. who's P
C will not start up or close down only by using the mains plug. There friend who is from Australia used it last, and the PC is saying someone has used there PC, they have to say Yes or NO to something, but I am hearing it second hand as it isn't on my PC, Does any one understand

  1st spring 19:50 24 Sep 2008

They have on the PC it is something to do with a telephone number.

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