Spark6 16:45 03 Sep 2004

Read a response on this site a few minutes ago, selected 'Back', screen went black followed by blue error screen.

The above message was displayed together with the following Tech Information - Stop: 0x0000000A (0x00000000, 0x00000002, 0x00000001, 0x804ED795). Dumping physical memory to disk.

Error Signature: BCCode: a BCP1: 00000000 BCP2: 00000002 BCP3: 00000001 BCP4: 804ED795 OSVer:5_1_2600 SP:2.0 Product 256_1.

I've tried a quick search for info on the 804ED795 part of the error message and signature to no avail.

Any advice and guidance greatly appreciated as this fault has occurred three times this week.

  BurrWalnut 16:57 03 Sep 2004

Have a look here for your STOP 0A message click here and here click here

  €dstowe 16:57 03 Sep 2004

Does this appear on startup? It may be due to the motheboard being overloaded at startup.

If yes, remove all USB devices - especially ones that derive power from the motherboard and see if that cures it.

You can plug them back in when the machine has booted up.

If that works, try using different USB sockets for these devices until you find a combination that works OK.

  CurlyWhirly 16:59 03 Sep 2004

The actual error is 0x0000000A and I think that the following 4 numbers are memory addresses so that is why you could not find anything on Google!
Have you tried going to the Microsoft website?
The article (I think) you need is "314063 - Troubleshooting a Stop 0x0000000A error in Windows XP" and if you just type the number into the Knowledgebase this should point you in the right direction.

I didn't send a link as I have tried before and for some reason the links don't work and leads to a 'cannot display page error' in Internet Explorer!

  Fruit Bat /\0/\ 17:59 03 Sep 2004
  Spark6 20:10 03 Sep 2004

to date. I have enough information to keep me occupied for the next couple of hours.

I must apologise for my delay in responding but I was timed out, for some unknown reason earlier, and my message was lost. I hope this one gets through.

One other question though - an often recommended method of troubleshooting this stop error is to disconnect/disable hardware etc. The error I am experiencing is infrequent and may not occur again for a few days. Disconnecting/disabling for any length of time is therefore not very practicable.

Any other suggestions welcomed.

  stalion 21:01 03 Sep 2004
  Spark6 21:08 03 Sep 2004


I can't read or understand German!

  Spark6 23:22 03 Sep 2004

^ In case there's someone logging on late who is able to help!

  JYPX 23:40 03 Sep 2004

Spark6 - not sure if this helps in any way but the same thing happened to me at approx 5-30 pm today. I was on this forum and having difficulty loading the main helproom page. I got a pcadvisor error message a couple of times and was refreshing the page. The blue screen appeared with the message shown in your heading - i did not make a note of the other details. Ok since then but I did a system restore back a couple of days just in case.

  gudgulf 23:42 03 Sep 2004

Some information on your computer would be helpful and did this problem occur prior to sp2 being installed?

This thread is now locked and can not be replied to.

Elsewhere on IDG sites

OnePlus 6 review

Best art and design exhibitions in 2018

MacBook Pro keyboard issues and other problems

E3 2018 : dates, conférences de presse, billets et plus