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blackscreen after log in on laptop.

  deflow32 23:59 07 Jul 2017
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My laptop had suffered a small drop a few days ago, since then whenever i turn on my laptop my screen only shows a black screen. When booting, i can still see the HP logo, the windows log in screen and the mouse cursor. I have recorded the screen here: www.youtube.com/watch?v=rohi6RY9t5A

  Fruit Bat /\0/\ 09:36 08 Jul 2017

If you dropped it then probably damaged the hard drive and corrupted the "profile" your lucky its booting that far.

Are there any files you need to recover? if so either remove the drive and connect it to another PC to retrieve your data or try booting from a linux USB /DVD to retrieve your data.

Once your data is safe then use the methods here to boot to advanced options or download a win 10 iso from here and boot from that.

There are a couple of methods here to try and fix a corrupt profile

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