Belkin 54g Problems - Help Please

  disraeli 21:32 11 Apr 2006

We installed a Belkin 54g router a few months ago and all was working fine with good speed and excellent connectivity. However, in the past few weeks we have had real problems. Some times the internet says it is connected but we keep getting 'Page Cannot Be Displayed'. At other times, only parts of web sites can load and the connection is really slow. Any idea what the problem might be and how to fix it.

Am a novice at these things so any help greatly appreciated.

  Aargh 22:29 11 Apr 2006

Which one is it?

Have you set up Client IP filters with schedule rules to turn off internet access at certain times? Could be you have a dodgy ADSL line? Are your cable connections/adsl filter securely attached? Several things to check.

If you think it is def the router:

Assuming you have the modem setup webpage click here saved as a favourite in your web browser, open it and save your modem settings.

I'd then reset the modem and restore it to factory settings and start from square one again. If it works with basic settings, it's either something you've set up, or not the fault of the router.

If you are also using Internet Explorer, click tools>internet options>advanced>restore defaults to make sure your browser is set up for basic connectivity.

Has your ISP got a reputation for dodgy servers and connection problems!!

  disraeli 23:30 11 Apr 2006

Just out of interest could it be the fault of the ISP? I am with Tiscali at the moment.

  ade.h 00:00 12 Apr 2006

Be patient with it and see how things go over the next 24 hours. Most if not all ISPs - and BT itself - occasionally suffer little glitches so it might be nothing to worry about.

If for any reason, your router has developed a fault, you can have a replacement under its lifetime warranty.

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