When with BBCiplayer on my laptop I keep being redirected to a page "ww92.btosjs.info" and an advert comes up for hair products or something I don't want. How can I get rid of this infection. I did a Norton scan & also ran Cclean but to no avail. I'm really getting hacked off with ever increasing assault of popups & re directions. Any help welcome.
Also, my Win7 laptop is having problems installing update Monzilla24. This may or may not be connected.