I have just had the price of my Broadband/phone doubled by pipex (without letting me know!) after many years as a customer. I thought it would be simple to change to a new provider but it isn't because my Phone Exchange has not been unbundled/locked by anybody and so if we go with another ISP provider they have to pay BT to use the exchange (thus all the "free" and "from2 prices do not apply to us!). So any recommendations for BBand service providers in a non cable non unbundled area? (out of the ark really!!)
Thanks, I was looking at BT as an obvious option- the disadvantage is that it is an 18 mth contract and obviously if the exchange was unbundled I'd be missing out. Also I can't find a quote from BT for phone and BBand together, for some reason you have to contact two different depts which is surprising! It is near the top of my list though- but I have to say I don't really understand the "Vision" part. If I pay the extra £30 for the home hub do I get any TV facilities?
Bt Telephone and BT Broadband are separate, although there is a free telephone with the hub which has a different number to your land line, and is somewhat cheaper to use. I am on Option 3 click here I don't know about BT Vision as we can't get Freeview where I live but click here for some info.