BB modem Not starting up at Boot up

  Migwell 05:54 06 Feb 2005

When I Boot up my computer (usualy from hibernate) on occasion the modem will not boot up. The only way to get it going is to un-plug it the USB cable and plug it back in again, is there something wrong with the modem or the line. I am usualy told that there is no dial tone.

  2neat 06:29 06 Feb 2005

goto device manager, universal bus controller, usb root hub properties & untick allow puter to turn off this device to save power.

  Migwell 13:39 06 Feb 2005

Sounds good will give it a try.

Thank you Migwell

  taffhughes 15:07 06 Feb 2005

If that fails unplug and the reconnect the usb lead from your BB modem. This sometimes clears the fault.
If that does not work the only other thing I can suggest is to reinstall your BB software (modem drivers etc)on the disc supplied by your BB provider.

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