I setup a xp laptop for my cousin, all usual stuff inc, avg, firewall, spybot, a2squared..etc. He loaned it to a friend whose PC had broken. Its come back infected..how so with AVG running?. When it starts is has a box (blue and yellow words) in the middle of the windows screen saying ' Warning spyware detected on your computer. Install anti-virus or spyware remover to clean your PC' The laptop is a Packard Bell Easynote, I know of no software on the machine which would put up such a warning so at the moment I'm assuming its part of the infection. After a few moments of running the black screen of death comes up...it then says restarting but I'm not sure it does because it come back to the normal windows screen as if nothing has happened. I ran A2squared and its found backdoor.win32.blhouse.c and another trojan which I missed the name of, I'll check it when A2 finishes. In the middle of A2 I got the Blue screen of death..but again it says restarting but came back with A" still running and at the same point...any advice on this issue would be welcomed. Al
ok got the charger....can't find any restore points prior to the machine being lent out...strange as I set up at least 5 in June...however...I'm now running superantispyware so we shall see what infections are left. anyone know how to get rid of the box claiming spyware found...as described above..
interesting..the bluescreen and it as we suspected the black screens of death were a sham....if you hit esc qhilst in onw you got back to your ordinary screen..if you did not then they kept on coming..a different screen (code and file) each time..then it came up as restarting with what looked like genuine MS screen...only it wasn't. Superantispyware cleaned them all up, 25 infections in all. box on front screen also gone.
Thanks for your help on this it can go back nice and clean. Al