As recommended by many of you, I have recently started using AVG free virus protection. On doing latest complete virus check, a virus was found, with the following message ‘Infested Object: C:\_RESTORE\TEMP\A0076427.CPY. Virus name: Trojan Horse BackDoor.Jeemp The Virus cannot be removed from the infected object by healing. The entire infected object must be removed. Click the ‘Move to Virus Vault’ button to safely remove the object.’ I then got the following message: ‘File C:\_RESTORE\TEMP\A0076427.CPY cannot be removed. Am in a panic, don’t know what to do! Any suggestions???? - I'm not very technical
Jester, have followed your advice (I think/hope!)and now the scan is reporting no virus - where did it go?!?! Is that right? Should I do anything more about anything? SpikeyChris - can a Symantec info/help page have any relevance?
Thanking you both for your prompt responses, hope to green tick v soon!
notrom, irrespective of whether you use Norton, AVG, PCcillin or any other AV, the virus/worm, if it gets through will do the same damage. The link I sent you describes how to delete the reg keys it creates.
spikeychris's page was relevant. However not really in this case. The virus was trapped in System Restore. AVG can detect there but Windows protects it from deletion. As Terrahawk says turning System Restoreoff and then on wipes the System Restore Directory so the virus goes.
Use spikeychris's page to make sure the last bits have gone.
Sorry about long delay replying - my brain was in a puddle on the floor!
Spikeychris or anyone else: Symantec's instructions to reverse changes the Trojan made, and backing up Windows registry look pretty scary. Is it safe for near techo-moron as myself - seems like deep-water stuff if you're only used to paddling in the shallow end?
Thanks, Jester and everybody else - never ceases to amaze me, how brilliant this site is. Still, say a little prayer for me, fingers crossed, and, if my machine's still working, I'll come back in three days and let you know if it worked!!!!