Avast has stopped, cannot be restarted or fixed

  musicbassman 17:48 12 Jun 2010

Title says it all really - boot up the PC and I have a red cross on the avast symbol in the tray at the bottom of the screen, click this or avast desktop icon and avast page says "program has been stopped or is in an inconsistent state" Clicking either the Fix or Restart buttons on this page produces no effect. Should I just uninstall this and reinstall a fresh download? Any ideas what has caused this?
Thanks for your ideas.

  Clapton is God 17:53 12 Jun 2010


1) System Restore

2) Uninstall using click here and re-install

  musicbassman 20:02 12 Jun 2010

Thanks, I'll try the uninstall.

  woodchip 20:22 12 Jun 2010

Download Free Avast 5 then Uninstall old Avast and reload 5

  musicbassman 21:09 12 Jun 2010

I used the uninstall link that Clapton is God suggested - have uninstalled, then reinstalled a new copy of Avast 5 and everything seems OK now. But wondered what caused it to fall to bits in the first place.
Anyway, thanks for your help

  Dark Mantis 00:14 13 Jun 2010

I would advise running a series of anti-virus and anti-malware checks. Also check for boot sector viruses.

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