Does anyone know how to do a back up on this programme? An error message comes up saying: 'I/O error on hard disc drive 1. The hard disc read or write operation has failed. This may be due to hardware problems.Retry or Ignore (programme might work incorrectly, or your data may become corrupted in this case.)
I/O errors may indicate problems with your hardware. We recommend you to check disc surface with special tools then back up data ASAP.'
I tried r/click on C:drive and tools and checkdisk. Checkdisk completed successfully. (I ran surface check as part of checkdisk). Has anyone else had similar problems when trying to do a back up with hard disk failure? If the hard disc is beginning to fail, what can I do to fix it? (The laptop is only a few months old - can the hard disk fail at this stage?)
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