Auto responding in Outlook 2000

  CliffP 11:42 13 Feb 2003
Locked

Can anyone tell me if it is possible (and if so, how) to set up Outlook 2000 (running on Exchange 5.5) to send an automatic response AFTER a message has been read. I can't seem to find a rule that will do this. TIA

  AubreyS 12:05 13 Feb 2003

Do you mean when someone reads your e-mail you get a notification that your e-mail has been opened?

  Sir Radfordin™ 12:07 13 Feb 2003

Open up a new mail and then click the options button. From there you can select various tracking options. You want to request a read receipt.

This is only a request and there is nothing to force the receiver to actually send a response back.

  AubreyS 12:13 13 Feb 2003

Just what I was going to say and if they only read it in the preview pane then delete it, you will get a message back to say they have deleted it without it being read.

  CliffP 12:27 13 Feb 2003

to be an automated response. I have a user that receives emails from Joe Public. I need Outlook to send an automatic response that will fire back a pre-set message (thanks for emailing enquiries - you will hear from us soon etc...) when my user opens the email. I don't want a Rule that will just send an Out Of Office type reply, but will only reply when the email is opened. Thanks...

  beeuuem 12:44 13 Feb 2003

Does this help?
Respond to requests for read receipts
On the Tools menu, click Options, and then click E-mail Options.


Click Tracking Options.


Do one of the following:
To send a read receipt whenever one is requested, click Always send a response.

To not allow read receipts whenever one is requested, click Never send a response.


Note This feature works only on messages sent by using Internet e-mail.

  CliffP 12:46 13 Feb 2003

This is NOTHING to do with requesting READ RECEIPTS. Thanks

  beeuuem 12:46 13 Feb 2003

Sorry - I really should read the question before sticking my two' pennuth in.

  CliffP 12:50 13 Feb 2003

I appreciate the input ...

  Sir Radfordin™ 12:55 13 Feb 2003

Have a feeling that Outlook will only allow rules to process incomming emails. You don't seem to be able to create a rule that will send a reply after reading.

Pegasus Mail does I think, allow you to do this (process rules on closing a folder) but thats not going to be much help to you.

  GANDALF <|:-)> 19:34 13 Feb 2003

This thread is now locked and can not be replied to.

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