ASUS Laptop will not charge

  Harry_VW 10:36 11 Jan 2018
Locked

ive tried uninstalling the drivers on the device manager. but it still wont charge and it turns off as soon as its unplugged. any help?

  alanrwood 11:59 11 Jan 2018

Sounds like a duff battery or DC power socket internal switch.

  Menzie 12:36 11 Jan 2018

If the charging indicator is lit up on the laptop when plugged in then most likely the battery has gone bad.

If the charging light isn't illuminated then there may be an issue with the power adapter or the laptop's socket.

  Harry_VW 12:49 11 Jan 2018

the laptop is newish, why would the bat randomly go bad? you think its hardware rather than software related? trying to asus atm...still on hold

  Jollyjohn 15:37 11 Jan 2018

Does it work without the battery in? If not then the problem is the power jack in the laptop. My local repair charges about £75 to replace it.

If it does work without the battery then the battery is most likely the problem.

This thread is now locked and can not be replied to.

Elsewhere on IDG sites

Microsoft Surface Book 2 15in review

Illustrator Amy Grimes on how setting up her own eco-brand led to success with clients too

MacBook Pro keyboard issues and other problems

Test : l’enceinte connectée HomePod d’Apple