astra 2100u scanner probs.

  [DELETED] 20:35 05 Jan 2004
Locked

I have been given a scanner as above but have a problem with it.

The scanned picture is all black.
I have installed the the correct drivers for my O/P system (XP Pro) and the device manager shows it as working all ok.

The unit light comes on ok, and scans down quite normally.

A few days ago did a couple of pics with same setup, which was ok.

Have deinstalled and reinstalled the drivers just in case they did a wally, but it has made no difference.

Have played with contrast and brightness which does get rid of the total blackness, but their is still no picture, just a whiter shade of pale instead.

Many thanks for any help.

  [DELETED] 20:39 05 Jan 2004

Sorry forgot to mention connected to usb port.

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