astra 2100u scanner probs.

  slimbo51 20:35 05 Jan 2004

I have been given a scanner as above but have a problem with it.

The scanned picture is all black.
I have installed the the correct drivers for my O/P system (XP Pro) and the device manager shows it as working all ok.

The unit light comes on ok, and scans down quite normally.

A few days ago did a couple of pics with same setup, which was ok.

Have deinstalled and reinstalled the drivers just in case they did a wally, but it has made no difference.

Have played with contrast and brightness which does get rid of the total blackness, but their is still no picture, just a whiter shade of pale instead.

Many thanks for any help.

  slimbo51 20:39 05 Jan 2004

Sorry forgot to mention connected to usb port.

This thread is now locked and can not be replied to.

Elsewhere on IDG sites

iMac Pro review

Illustrator Charles Williams on how to create magazines and book covers

iMac Pro review

Les meilleures prises CPL (2018)