I created a free email account with AOL around 3 weeks ago after someone hacked my hotmail account. At some point yesterday something happened to this new account and now I am unable to sign in. Either my username or password is not being recognised. I have tried going to the 'forgot password' option (even though I know I'm entering the correct password) and for some reason it is not sending the reset details to my alternate account. I have tried ringing aol but apparently because it is a free account they are unable to help me which in my opinion is utterly ridiculous (especially as they are my ISP). Does anyone know what may have happened here or have a contact number or email address for anyone in aol related to the free email accounts? I have looked everywhere for alternative details but can find nothing. Please help!
Not the answer required,if he wants to be with AOL,thats up to him,as millions of other people are,a matter of choice i suppose?Sorry i cant answer your question but you can allways open another Hotmail account.Hows your security on pc?
Hi, I'm using AVG free and always have my windows firewall on.
I actually have another email account which I can use, that's not the problem. The problem is that I'm expecting a lot of important mail going to the address which isn't working. It's from so many sources that I can't really contact them all to tell them what has happened. It's so annoying.
It's almost like my account has been deleted or something.