My aol as been working fine,but all of a sudden the telephone downstairs as stoped working.The telephones work through the filters.But when I go online with aol the phone goes dead. Bt suggested that the line may be looping.But they will charge £100 to look at it. Aol said uninstall the modem software & reinstall it,but why it wasw working fine before. Any ideas would be greatly appreciated
OK, describe the route of your phone sockets, eg. Master Socket with one filter and one phone, extension in front room with one filter and one phone, extension upstairs with one filter, one modem and one phone.
the first one is wright.The second there is another extension in the front room but there is no phone and hasn`t been one on there for ages. the third there is a 10 metre extension lead from the bt extension box located upstairs.After the extension lead there is a filter and then the small lead to p.c & b.t voyager is connected.