Log off AOL then bring the AOL desktop up again, but don't sign on, go to.
Toolbar/settings/preferences, and select "Font, Text, and graphics.
In the window that appears you will see a box with 40MB in it. Reduce this to 5MB, click on save and close down the AOL desktop. Reopen the desktop, but don't sign on.
Go through the above procedure and take your Graphics back up to 40MB. Click on save and close the desktop again.
Reopen the desktop and sign onto AOL, You will see the welcome screen graphics re-built as the page loads and all will be fine. AOL will close in an instant when you sign off in future. It's one of those things that happens occasionally but not often. j
Why is it that when someone has a problem with Aol that someone with an obviously low IQ has to give a silly answer?? After trying what Djohn suggests above look at things like firewall etc because i had the same thing earlier in the year and it was my firewall.
I used AOL. I must say that the range of services they had to offer were very good, however, I felt like I was paying £15.99 a month for things I didn't have a use for.
I had a few problems that you're having/had, rotormota, so I just changed to virgin.net 24seven. There aren't as many services available, but still, it's cheaper and I've found that their customer services are better.
Jo, I apologies for comming back in that way but whatever isp someone uses they can get problems with it and knocking one is pointless to the person asking the question who may well be tied into a contract with aol. My neighbour has had loads of problems with Bt broadband but i would not insult him by downing bt. I just tried to help him where i could.
This thread is now locked and can not be replied to.