Anti virus action.. help

  toonfireman1746 15:08 13 Nov 2010

it would appear I have some king of virus, there is a shield on my tool bar orange and red with blue line throuth it
It keeps scaning my computer and say to remove them I have to pay
It will not let me open any windows or run Internet ex.
I am using firefox
I have run spy ware docter does not seem to find any thing.
I can not open malebytes syas mbam.ex infected.
using XP

  Nontek 15:11 13 Nov 2010

Re-start in Safe Mode then run your anti-everything programs again.

  rdave13 15:23 13 Nov 2010

Don't know the name of your malware but here's the instructions on how to remove antivirus 2010 from Bleeping Computers; click here
Try and find out the name of this rogue scanner in case different instructions required.

  toonfireman1746 16:39 13 Nov 2010

I have run maleware bytes it found nothing in safe mode

The name of it is Anti virus action

  rdave13 16:44 13 Nov 2010

click here
Possibly you'll need to uninstall your version of Malwarebytes first. Follow above instructions and install the programs via safe mode with networking.

  VoG II 16:46 13 Nov 2010

Try this click here

  toonfireman1746 22:18 13 Nov 2010

thank you all it seems to have done the trick

BUT I can not open the internet explorer, firefox is fine.
Any ideas?
thanks agian

  rdave13 22:22 13 Nov 2010

By not able to open IE do you mean the browser doesn't open a page showing the ususl error of not connecting, or do you mean IE just won't open?

  rdave13 22:28 13 Nov 2010

Tools/internet options/connections/ Lan settings tab/ untick 'use a proxy server..... box.

  rdave13 11:10 14 Nov 2010

Hope you're fixed now. By the way I miss read your heading. Thought it meant that an action by an antivirus was causing problems not that it was the actual name of the rogue scanner. Sorry.

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