Dell desktop XP media edSomething called Personal security has hijacked the screen, cant get icons or any programs to run, hence cant load anything to try to remove it.Ran in safe mode and used malware bytes, crap cleaner but Superantispyware was prevented from running, rebooted normally and nothing has changed.please help once againJohn
Print this out and follow it carefully - noticing that you need to run rkill.com to stop Personal Security processes before running Malwarebytes. click here
rkill runs for a nano second and closes, nothing is happening?Keep trying??
eventually, many thanks
Give this a try download the free version on the left this should remove it for you.click here
Sparkly - you've not read the thread - Malwarebytes is what naineysman is already using.
Sea Urchin noted "Doh"
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