All incoming mail comes in to junkmail folder not inbox.

  Fruit Bat /\0/\ 20:19 20 Dec 2011
  1. check rules

Tools

Rules and Alerts

E-mail rules

under e-mail rules, if you will see the "send to junk" rule. Simply tick it and then remove it from the red x button called Delete.

  1. Try the command line switch

Start - Run - type

C:\Program Files\Microsoft Office\Office11\Outlook.exe /cleanserverrules

this should run outlook

next run it normally and see if that has solved the problem (you may have to send some e-mail to yourself to test it)

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