Advent Recovery Disk

  ferrispedro 15:53 19 Aug 2003

I tried to use the recovery disk for my Advent laptop and got the message "incorrect disk for this machine remove disk and reboot".Contacted PC World who told me the BIOS needed set-up or something similar.Any clues.Thanks Peter.

  xania 16:03 19 Aug 2003

If this is a new machine, rather than be put off by their less-than-competent telephone support, I suggest you take the laptop back and tell them to fix it - they should be able to do this while you wait, including 'setting up the BIOS'. If you do anything to the machine yourself, what a lovely way for them to invalidate your warranty.

  wee eddie 20:23 19 Aug 2003

They will format the HDD as a first job.

This is now PCW's standard procedure

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