ADSL modem fails in XP Pro

  bw48 14:14 04 Sep 2003
Locked

I have the situation where the my adsl modem(US Robotics Sureconnect) clears down after a brief period on XP pro. It goes offline after about 1-2 mins and then refuses to connect again.. It works ok on WIN98SE.. I have updated the software for the modem and tried all the suggested fixes from KM KB pages. As I am new to XP PRO I guess im missing something simple here. I would appreiciate any help please.

  Mezzo 14:31 04 Sep 2003

do you have both US Robotics Sureconnect ADSL Modem and ADSL Utility programs up and running (both 1.62mb shown in add/remove programs)?

  bw48 15:25 04 Sep 2003

Mezzo, Yes I have the full product installed. In fact I have reinstalled them several times. I looked at the US Robotics sight in the hopes that they may have the answere, alas no.. Ihave no way of proving this but I get the immpression that some other program (networK, though not installed) is kicking the broadband out. If that makes sense..
Thanks

This thread is now locked and can not be replied to.

Elsewhere on IDG sites

Moto G6 Play Review: First Look

iPad 9.7in (2018) review

Comment utiliser Live Photos ?