admin account locked, safemode not working

  janeblane 14:11 14 Apr 2019

My laptop is no longer recognising my admin password. I have updated it and still it wont allow me access juest keeps saying the password is incorrect. I have tried booting in safemode but it simply goes straight to the guest account every time. What is wrong and how do I fix this? Its a 4 year old Lenovo laptop operating windows 8.1.

  Fruit Bat /\0/\ 15:31 14 Apr 2019

Have you tried a start up repair?

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