Adaware hanging

  Keyhole 12:16 18 Oct 2003

After a scan using Adaware 6 Plus when I selected the items for quarantine and pressed "next", the quarantining selection progress bar remained on the screen. Closing down, re-scanning and selecting one only item for removal has the same result, i.e. the "Quarantining Selection" pane hangs.

  MichelleC 14:02 18 Oct 2003

I've had a few blips with both adaware and spybot recently. I uninstalled both and did a 'search' for any residue files and deleted these. Then I reinstalled adaware and net updated. Now it's ok. I don't know why they went funny (for no reason) so I did an av scan but found nothing.

  Keyhole 15:51 18 Oct 2003

Will I be able to re-install Adaware 6 Plus? When I bought it (on line) I was advised the URL is valid until 26 September.

  MichelleC 15:57 18 Oct 2003

If you've got another year's support they should be able to tell you.

  Keyhole 23:02 21 Oct 2003

Lavasoft kindly sent me an updated version which I've installed, and it's now OK. Thanks for your help.

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