Acronis True Image HELP..

  hotwired 21:04 14 Jul 2003
Locked

Hi,
I have this strange issue with Acronis true image and I have my image disappeared with out a trace??

Well the config of my system is windows xp pro running on C: I have created a image via Acronis on I: second hard drive if u double click the I: drive you can see the image file has been completed . I right clicked my I: drive to find it heavily defragged I ran the disk defragmenter to find all the data GONE?
This has happened twice now... I have tried on another partition of the second hard drive but same issue...

Can anyone help?

  Gaz 25 21:13 14 Jul 2003

Can you defrag images?

  The Spires 21:13 14 Jul 2003

Most strange indeed, have you installed the lastest build of true image as they have been fiddling around with it recently. click here

  hotwired 21:23 14 Jul 2003

Spires
I have the most recent update installed , getting support out of Acronis, Inc. is like getting blood out of stone, I may have to try Norton Ghost or Powerquest Drive Image.


Any suggestions?

  jazzypop 21:33 14 Jul 2003

An image of a disc is just that - an exact copy.

Re-ordering the contents of an image (defragging) results in a file that is no longer an image - it is now a jumbled mess.

Defrag the source drive before imaging is the answer.

  hotwired 21:48 14 Jul 2003

Jazzypop well i have learnt this the hard way , but it just show why is this not in the Manual.(or is it ?-i havent read it)
well i did defrag the C: drive b4 the image was created..

so can i take it that i should not touch the Image partition

  The Spires 21:53 14 Jul 2003

I defrag my drive(s) with TrueImage 'images' on without problem.

  hotwired 22:00 14 Jul 2003

Spire
Can u tell me what version are u running so i can take it up with Acronis

  Gaz 25 20:06 15 Jul 2003

Right, I am considering buying this too.

So waht data do you lose the Image or the HDD>?

  hotwired 20:10 15 Jul 2003

well u loose the image completly and thier support service sucks went and bought power quest drive image 8 it work fine

  Gaz 25 20:11 15 Jul 2003

Ohhhh, Might get powerquest then.

This thread is now locked and can not be replied to.

Elsewhere on IDG sites

iMac Pro review

Illustrator Charles Williams on how to create magazines and book covers

iMac Pro review

Les meilleures prises CPL (2018)