Acer Timeline will not support Windows 7 upgrade

  AlanPCA 20:31 10 Dec 2009

This is a warning based on my experience trying to upgrade an Acer 4810T Timeline from Vista to Windows 7.

(I have another forum entry with the sordid details)

I bought an Acer 4810T Timeline in November 2009 with Vista loaded at a discount. I registered it on the Acer web site and then ordered the "free" upgrade kit.

Despite the upgrade advertising, I found that when I installed Win 7 the DVD drive was no longer working. After several calls to the Acer help line, I was eventually told that this model is unable to run Win 7! No apology! I am told the same problem is found with the 5810T Timeline.

Has anyone had a similar experience?

Fortunately, I was able to exchange it at the store for a 4810TZ with Win 7 loaded.

  mooly 07:14 11 Dec 2009

Lots here including dissapearing drive with W7
click here

  Peterr98 21:38 13 Jan 2010

The windows 7 upgrade disk runs in 3 stages. The 1st and 2nd stage run successfully but the 3rd stage fails because it keeps looking for the cd/dvd drive which it cannot see. The reason for this failure is that the driver for the CD has been placed into the 3rd stage. This is a crucial error but not insurmountable.

1. Run the stages 1 and 2.
2. When you the process fails to find the CD/DVD start up your browser and find the Acer uk web site.

3. Select Service and Support from the horizontal menu

4. Select Drivers from the Vertical menu

6. Slect

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