Acer predator laptop cd drive not working

  Thomas Munro 17:49 14 Jul 2018
Locked

Hello,

So over a year ago I got an Acer Predator laptop and the CD drive worked fine. I quickly replaced it for the fan they had provided as it would be more useful. However, after I swapped them, when I put the CD drive back it makes noises but it doesn't read anything and doesn't appear in "This PC". Can anyone suggest how to make it work?

Thanks,

Tom

Laptop: Acer Predator 15.6-Inch Gaming Notebook (Black) (Intel Core i7-6700HQ 2.3 GHz, 16 GB RAM, 128 GB SSD + 1000 GB HDD, Nvidia GeForce GTX 1060 6G, Windows 10)

  [DELETED] 18:45 14 Jul 2018

Have you tried device manager, click on the Action tab. If you get the 'help' only in the context menu, click a blank space and open Action tab again.This time select 'scan for hardware changes'. See if it shows up.

  Thomas Munro 18:48 14 Jul 2018

Thank you for reply, that didn't make any difference sadly.

  [DELETED] 18:54 14 Jul 2018

Is the dive firmly placed in its slot before you used the screw to lock in place. Remove the drive again, then make sure it is firmly in place, then fix with the screw. It just might be a bad connection.

  Thomas Munro 18:56 14 Jul 2018

There is no screw. You just push it into the slot and it locks in. There is just a button to push down to unlock it and swap the fan in.

  [DELETED] 18:59 14 Jul 2018

So removing and reinstating made no difference?

  Thomas Munro 19:00 14 Jul 2018

None at all.

  [DELETED] 19:10 14 Jul 2018

Rebooted?

  Thomas Munro 19:12 14 Jul 2018

Yep, doesn't change it.

  [DELETED] 19:17 14 Jul 2018

Disk Management?

  wee eddie 19:31 14 Jul 2018

Are you sure that you have connected all the relevant cables?

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