Are you trying to restore to factory settings or restore from the image. (How was the image created by the way?)
When you say the "Acer File with eRecovery manager is missing" are you talking about the All Programs shortcut or has the actual program been deleted? (C:\ProgramFiles\Acer\Acer eRecovery Management)
You can get to eRecovery Management by pressing the Alt + F10 key on start up. (As soon as You see the Acer logo in the POST) From there you should be able to restore to factory settings or from an Acer image.
Taff. The image was created by windows recovery, and Yes the(C:\ProgramFiles\Acer\Acer eRecovery Management)has been deleted. I have done the Alt + F10 key on start up and there is no Acer logo in the POST. Therefore I don't think I can restore to factory settings.
Jock1e. Your right Acer does want £56 plus for a CD. Therefore I am taking your advice and downloading W/7 ISO with SP1 from the website you gave earlier. Thanks for that.
Try The Alt + F10 a few times anyway and hit the key combination several times on each boot - roughly twice a second. It should work if the recovery partition is still intact.
Have you got all your data backed up anywhere? If you go down the next option via Jok1e's route you will potentially lose it. Even if you restore the Windows backup straight away, was it a recent image?
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