Acer Aspire SA90 Please Help:(

  ltmc123 22:02 26 Jun 2011

Hi. I did a factory restore as I am giving my old pc away as I have bought a laptop and thought it was the quickest, easiest way to get all my stuff off the computer. I did my restore by going to start menu because I didn't have a restore disk. The restore seemed to work fine but when rebooting I can't get onto the start screeen, he screen goes blank and says 'Out of Range' and gets stuck there. I cannot start the computer in any of the safe modes because it comes up with a message saying 'cannot complete installation, please restart windows normally to continue installing Windows' and then it restarts and I am back to square 1 again. please help. Thanks

  woodchip 22:16 26 Jun 2011

What is the OS? how do you know it was the Manufactures Restore that you performed and not Windows Restore?

PS Have you turned the PC off leave it for five minutes then try a reboot

  Strawballs 22:19 26 Jun 2011

The last time I did a factory restore on one of those I found it at the bottom of the list when tapping F8 during boot up

  ltmc123 22:26 26 Jun 2011

Sorry what is OS? I did a factory restore through start-all programs-acer recovery management not sure if this will be a factory restore or a windows restore?? Yes I have tried restarting a few times I have also managed to restore again twice since posting by hitting ctrl and F8 repeatedly during start up but the same happens it gets stuck. Is it possible that there is a problem with the monitor and that actually the computer itself is still performing the installation I just can't see it on the monitor? wishful thinking I know. Thanks for your responses

  Strawballs 22:39 26 Jun 2011

OS is operating system ie XP, Vista etc

  ltmc123 22:50 26 Jun 2011

ah sorry it's Vista

  Fruit Bat /\0/\ 22:55 26 Jun 2011

You need to look at Windows Vista's Repair Your Computer options.

  • Startup repair - This automatically fixes problems that are preventing Windows from starting
  • System Restore - This will Restore Windows to an earlier point in time
  • Windows Complete PC Restore - This will completely restore your entire PC - programs, system settings and files - from a back up that you have previously created (Available in Windows Vista Business, Enterprise and Ultimate editions only)
  • Windows Memory Diagnostic Tool - This checks your computer's memory hardware for errors
  • Command Prompt - This opens a Command Window

With the Complete PC Restore Option you must have made a backup of your system, either on your hard drive or on a set of DVDs, in order to use this option. If you don't have a backup then don't use this option

How you access the repair options will depend upon whether you have a Windows Vista installation disk or whether your operating system came pre-installed by your PC manufacturer.

Pre-Installed Options NOTE

If no repair options are available your PC manufacturer may have replaced the tools or customised them. Check your Computer Manual before proceeding.

1/ Start your PC

2/ If your PC has one operating system Press and Hold the F8 key as your PC starts. If the Windows Logo appear you will need to start again

3/ If you have a dual boot system a Boot option menu will appear. Highlight the Vista operating system and Press the F8 key

4/ In both cases, if all has gone well, an Advanced options screen will now appear

5/ Highlight the repair Your Computer option and Press Enter

6/ Select a keyboard layout, and then Click the Next button

7/ Next select your user Name and Enter your Password, then Click OK

8/ The recovery options should now appear

Windows Installation Disk NOTE

1/ make sure your PC can boot directly from the Vista DVD. Obviously, most modern PCs can. With older machines you may need to check the PC's BIOS

2/ Start the PC

3/ Immediately insert the Windows Vista DVD into the DVD drive

4/ A Black screen will appear with the words 'Press any key to boot from CD or DVD'

5/ Press Any key to start the booting process

6/ A new screen will now appear with a progress bar. The legend say's 'Windows is loading files'

7/ After a few minutes the Microsoft copyright window ill appear and another small progress bar will be visible

8/ You will next see a Blue curtained screen

9/ After a short while the Language option screen will appear

10/ Select your language and keyboard language and the Click the Next button

11/ At the bottom left of the next screen - the Install screen, Click on the Repair Your Computer option

12/ The System recovery options will now search for your Windows Vista installation

13/ Once the Vista installation has been located, Highlight it and then Click the Next button

14/ You are now presented with the set of recovery options

15/ Click on the Option you require and follow the onscreen prompts

  ltmc123 19:23 27 Jun 2011

Ok I have managed to allow Windows to complete installation (by repeatedly pressing F8 on start up and choosing to run in a lower resolution) so now I can log on in Safe Mode. Any suggestions on what I need to do to fix? Thanks again

  woodchip 19:32 27 Jun 2011

try first, go to control panel and set display to a low resolution then restart pc

  woodchip 19:32 27 Jun 2011

try first, go to control panel and set display to a low resolution then restart pc

  ltmc123 19:40 27 Jun 2011

Thanks Woodchip, tried that, changed the resolution to the recommended 1024 by 768 pixels with 32 bit colours but when I try to start computer normally I am still getting Out of Range message? Any other suggestions? Thanks

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